Returns & Exchanges
At Bluntrock Brewery, we want you to be completely satisfied with your craft beer and merchandise. If your order is damaged or incorrect, we offer a 14-day return window to ensure you get the quality experience you deserve.
Contact Our Team
Email our support desk with your order number and a brief explanation of the issue to initiate your return request.
Provide Proof of Damage
For any damaged liquids or broken glassware, please attach clear photographs of the packaging and product to your email.
Secure the Package
Place the items back in their original shipping box or equivalent protective packaging to prevent further damage during transit.
Receive Refund or Replacement
Once we verify your claim, we will issue a full refund to your original payment method or dispatch a fresh replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing